I used to think that getting to dress up as one of my favorite childhood princesses every day would be a dream of a job. Then I got older and realized that working for Disney in any capacity probably involves way more rules than I personally would be able to follow, and also, those dresses have to be heavy and Florida is hot.

And yes, I know there’s a Disney park in California, too (and Paris), but let’s be honest. The one in Orlando is the best one (fight me).

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None of this is likely news to you, but did you also know that there’s one specific phrase that people cosplaying as the characters for a paycheck aren’t allowed to say in the parks?

They are never ever to say “I don’t know.”

It makes sense if you think about it. Disney promises a fantasy, a suspension of disbelief, and along with their characters looking as if they just stepped out of a movie, they are supposed to always know what they’re talking about.

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If you ask them a question and you don’t know the answer, they are supposed to go and find it for you.

Fun fact: they’re also not allowed to point you in the right direction with only one finger; they have to use their index finger in conjunction with their middle finger, because in some cultures it’s considered rude to finger-point with the index finger only.

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Legend says this rule came from Walt Disney himself, who used to point out structures at his parks with a cigarette pinched between two fingers.

And there you have it – now you know!